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Terms and Conditions

Welcome to ronnie arts, please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these conditions.
All artwork is subject to availability, small details / colours & textures may vary slightly from those shown.
Prices are correct at time of purchase but are subject to change without notice. Prices do not include GST when necessary or postage.
1. Shipping Method: All orders sent within Australia are sent by Registered Post, and require signature on delivery.
A standard minimum $15.00 freight applies within Australia, additional freight charges will be incurred for heavy/bulky deliveries as well as deliveries to rural and remote locations within Australia. This will be clearly displayed in your "cart" prior to completing your transaction.
Artworks are usually delivered within 10 to 14 working days, within Australia depending on stock, this may take longer for International or remote areas. 
All orders sent overseas are sent via Express Courier International or Australia Post and will often require a signature on delivery. 
2. Buying for a gift: If you are purchasing as a gift to be delivered to someone else, please make sure you have provided your own contact email & phone no. correctly. This will allow us to contact you if there is a problem, as we don't want to ruin any surprises!!!! 
3.Delivery Delays: If there is a delivery delay for your purchase or we are out of stock, we will advise you within two working days. 
4. Your Account: We will provide a secure online shopping experience, but if you use the website, you are responsible for maintaining the confidentiality of your own account & password & for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that accur under your account or password. Ensure that your password is kept confidential & secure and inform us immediately if you have any reason to believe your password has become known to anyone else and is likely to be used in an unauthorised manner.
5. Our Contract: When you place an order to purchase a product from ronnie arts, we will send you an email confirming receipt of your order & containing the details of your order. Your order once complete will be dispatched to you and an email sent to confirming that we have dispatched.
6. Privacy Policy: "ronnie arts" asks customers to supply various personal information when placing an order or registering as a new member, such as name,address,telephone & email. We use this information only for the purpose of processing an order or communication with a customer. We treat this information as private & confidential & will not disclose to third parties without your permission or required by law. We will not distribute customer information to be used in mailing lists, surveys or any other purpose other than what is required to perform our service to you.
7. Security Policy: We are totally committed to ensuring complete website security of your personal information including credit card details. We use leading industry Geo Trust 256-Bit SSL encryption technologies when transferring & receiving consumer data. The SSL technology is a protocol for securing communication between a web browser & web server thus ensuring for all communication to be securely encrypted. Therefore when you make payments a padlock appears indicating all your personal info, including credit card information is safe.
 
8. Customs: When ordering goods from "ronnie arts" for delivery outside Australia the recipient may be subject to import duties and taxes. Any charges for duty, taxes and customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be if any. Customs policies vary widely from country to country,so you should contact the local customs office for further information.
Please be aware that International deliveries are subject to opening & inspection by customs authorities. 
9.Returns & Refunds Policy: Please choose carefully as we do not refund. We ensure our goods are packaged well, but if for any reason you receive damaged goods, we will replace your order.
Please notify us in writing, by email at info@ronnie-arts.com.au , within 7 days of receipt of your order. When you return the damaged goods you must pay for the freight, and we must receive the goods back in the original packaging within 7 days. Please include a copy of your order when returning goods. 
10.Copyright and database rights: This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited,or otherwise exploited for an commercial purpose without our written consent. All content included on the website such as artwork ,text, graphics & logo, is the property of ronnie arts & its affiliates and is protected by Australian & International copyright & database right laws.
You may not extract or re-utilise any parts of the contents of the website without "ronnie arts" written consent. You also may not create or publish your own database that features substantial parts of this website without the permission & written consent of ronnie arts.
"ronnie arts" and its affiliates respect the intellectual property of others. 
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